1. Choosing the stones and creating the sketch
A sketch is drawn while closely working with the client to create a one-of-a-kind design with precious stones and metals.
2. Taking the sketch to the computer
After hand-sketching the design, our designer creates 3D CAD illustrations to give the client a life-like rendering for approval.
3. Creating the piece
Once the 3D rendering has been approved, the wax model is casted into the desire metal.
4. Setting the stones
After the finished piece is complete, the stones are carefully set one-by-one by hand.
5. The final piece
The completed piece of jewelry is confirmed for final approval and sent to its new home.
WHERE IS YOUR JEWELRY MADE?
ALL OF OUR JEWELRY IS HANDCRAFTED IN SOUTHERN CALIFORNIA.
WHO MAKES YOUR JEWELRY?
ALL OF OUR JEWELRY IS HANDMADE BY OUR DESIGNER JENIFER THAI OR A MEMBER OF OUR TEAM.
DO YOU OFFER WARRANTIES?
WE OFFER WARRANTIES ON OUR JEWELRY FOR THE FIRST YEAR.
DO YOU OFFER CUSTOM JEWELRY?
YES, WE OFFER CUSTOM JEWELRY IN ALL PRECIOUS METALS, PLEASE EMAIL BONJOUR@IOCOLLECTIVE.CO
CAN I RETURN MY JEWELRY?
BECAUSE MOST OF OUR JEWELRY IS MADE-TO-ORDER, ALL SALES ARE FINAL. DEPENDENT ON THE CIRCUMSTANCES, IT IS POSSIBLE THAT WE MAY CREDIT YOU FOR ANOTHER PIECE. THIS GENERALLY NEVER HAPPENS, AS WE KEEP THE CUSTOMER INFORMED DURING THE ENTIRE PROCESS FROM BEGINNING TO END.
DO YOU SHIP INTERNATIONALLY?
YES! FOR INTERNATIONAL SHIPMENTS WE USE USPS PRIORITY EXPRESS WHICH TAKES ANYWHERE FROM 10-20 DAYS FOR DELIVERY, DEPENDING ON THE DESTINATION COUNTRY.
WHEN CAN I EXPECT MY JEWELRY TO ARRIVE?
WE ASK THAT YOU ALLOW 4-6 WEEKS FOR YOUR JEWELRY TO BE CREATED ONCE YOUR ORDER HAS BEEN PLACED. ONCE THE PIECE IS READY, WE WILL CONFIRM THE SHIPPING ADDRESS.