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CUSTOM INQUIRY

Your piece of jewelry is as unique as you.

 

By using distinct precious and semiprecious gemstones and metals, each piece is thoughtfully designed to tell your story. Whether it is an engagement, anniversary, or the redesign of a beloved family heirloom, we would love to create a masterpiece with you.

FREQUENTLY ASKED QUESTIONS

WHERE IS YOUR JEWELRY MADE?


All of our jewelry is handcrafted in our studio in Downtown Los Angeles, CA.




WHO MAKES YOUR JEWELRY?


All of our jewelry is handcrafted by our master artisans.




DO YOU OFFER WARRANTIES?


We provide a one-year warranty on our jewelry from the date of delivery. If any issues arise in the first year, we will repair it free of charge. It is your responsibility to ship and insure your piece to us. If the jewelry is outside of your warranty, we are happy to repair the piece for a fee.




DO YOU OFFER CONSULTATION?


Due to COVID19, we no longer offer in person consultations at our head office in Downtown Los Angeles. We do, however, offer a 30-minute complimentary virtual consultation via Zoom.

Fill out our Custom Inquiry Form below to book yours today!




CAN I RETURN MY JEWELRY?


All custom orders are final sales.




DO YOU SHIP INTERNATIONALLY?


We ship to our customers around the world via UPS Worldwide Express. Shipping varies depending on the destination country and takes approximately 3-10 business days. All jewelry is fully insured during transit, and is subject to duties and taxes imposed on the country of destination. Duties and taxes are not included at the total at checkout. Payment for duties and taxes is the responsibility of the recipient and these fees are collected at the time of delivery.




WHEN CAN I EXPECT MY JEWELRY TO ARRIVE?


We ask that you allow 4-6 weeks for your jewelry to be created once your order has been placed. Once the piece is ready, we will confirm the shipping address.





 
CUSTOM INQUIRY FORM

Using precious and semiprecious gemstones and metals, each IO Collective piece is thoughtfully designed to tell our client's story.

Whether it be an engagement, anniversary, or a redesign of a beloved family heirloom, we take pride in working with you to create your unique piece.

Nikki Tran

Web Design Web Designer Freelancer

hiimnikkitran@gmail.com

Handcrafted Fine Jewelry | Custom Jewelry Design | IO Collective | Los Angeles | Custom Jewelry Design Manufacturer | Custom Jewelry maker in Los Angeles |Handmade Fine Jewelry | Custom Jewelry Design